Can Pick Any Article On Technosturctural Interventions In Organizational Change

Sushi Restaurant Enhances Quality ControlCustomer Service with RFID TechnologyIntroductionIn the current business butt against of intense combativeness business organizations are increasingly adopting technical innovations to build and maintain a competitive edge . An form of this trend is luxuriously C Sushi installing Microsoft Biztalk attend tor engine room in combination with radio frequency style tags in to call down quality control and client service . patrician C Sushi operates in the retail and cordial reception industry where contender is intense . stock-still the eating stomach managed to avoid some of the competitive threat by authority of differentiating the deli real format of its products and service . In most eating places , waitresses would serve the tables . At low-spirited C Sushi victuals-lade n plates would move past the tables on a pitiful fringe and the customers would help themselves . The conjunction managed to reach out a high train of customer satisfaction by following this format . However the problem with this method was that the restaurant employees had no way of assessing how immense the food had been staying on the smash and therefore they could not oversee its quality adequately . An supernumerary problem was that the employees could not underwrite get patterns . The company implement the radio frequency identification (RFID ) technology in to destination these shortcomingsMethodology and epistemologyBlue C Sushi contacted Kikata in to treasure the vi capability of using the RFID technology . Kikata knowing an RFID technology solution that utilise the Microsoft BizTalk server technology . The break up of the solution was to capture entropy remotely and also to keeping board the data . The restaurant had been implementing cast out economy technology which enabled the restaurant emp! loyees to shack how long the plates had been on the moving conveyor belt . However one of the problems that the restaurant was facing was that during peak times , when the level of activity was high the rate placement created problems in the form of over billing the customers . As a result , there was customer dissatisfaction .

What the oversight at the restaurant involveed to do was to automate the system so that the account information that came up was correct . In summing up to that , the barcode technology did not allow the restaurant employees to track purchase patterns . This information was important in to manag e gunstock in such a way as to succeed those food items which were in high demandKikata was a solutions provider in Seattle where Blue C Sushi had its operations . The restaurant fixd to outsource the function of techno-structural organisational change to Kikata because the restaurant did not deem the adequate fellowship with which to select the right technology that would enhance business dodge . Kikata had already provided had the experience and expertise to decide upon suitable scientific frameworks . At the time when Blue C Sushi approached Kikata , RFID technology was very popular with large organizations which maintained extensive warehousing activities . The ability of this technology to remotely retrieve and store the data intensify efficiency in inventory perplexity . However Blue C Sushi was a small company , therefore the cost...If you want to get a full essay, say it on our website: OrderCustomPaper.com

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